For companies that develop and deliver technology products and services, the primary focus each day is on customers. Leaders spend much of their time talking about new solutions and enhancements to make their product or service the top choice in the marketplace. But if a tech company—or any company that leverages technology—is to truly succeed, the focus can’t just be outward. Tech leaders must also concentrate on internal initiatives to improve productivity, efficiency, costs and the work experience of their team members.
From better leveraging Agile principles to adding new time-saving tools to bringing some fun and creativity back to the workplace, the members of Forbes Technology Council are never short on ideas for improving their tech processes. Below, 13 of them discuss the internal tech initiatives they’ll be introducing or focusing on in 2023, and why they’re important.
We live and breathe cybersecurity, so we have a lot of things we are doing in that area, but outside of that, we are working on fully integrating other functions into the same types of sprint planning we use for our product development. We’ll also be applying automation to those functions to help our team spend more time on creative new ideas. - Ben Finke, OnDefend
Going from minimum viable products to minimum lovable products is a key focus for us going into 2023. This is a huge task and requires a big mind shift as we work to drive excellence from the inception of crafting requirements to delivering the end outcome. This and a huge focus on defending our clients from the scourge of ransomware and ensuring they are cyber resilient are our top priorities. - Navaid Khan, Cohesity
We will be focused on platform-based data architecture and applications. Businesses must move faster and more cost-effectively in the future. Having a platform that can allow for new features, use, data and analytics will create the agility required to move as fast as customers now require. - Shawna Koch Mishael, SenecaGlobal
We’re looking forward to getting back to hosting hackathons after the unfortunate interruption due to the pandemic. It’s a priority for us for several reasons. It helps the team get another element of “fun” back into operational motions. It encourages creative problem solving and furthers cross-functional interactions. And it reinforces the fact that our skills and experiences, applied together, can identify and potentially solve real problems, really fast. - Andy Lin, Provoke Solutions
Sustainability needs to be top of mind for organizations in 2023. Climate change, limited resources and supply chain challenges are making it a vital concern that tech leaders, not just broader business teams, need to prioritize. It is important to not only select technology that reduces carbon footprints but also to integrate sustainable technology innovation into development plans going forward. - Michael Xie, Fortinet
We’ll be focused on putting the “department” back into the “tech department.” Instead of it being a team of individuals who, together or as a group, do everything, we’re going to start to delegate and specialize. - Seth Wasserman, Menin Hospitality
Shift left testing—organizations testing for bugs early in the development life cycle—should be a primary focus in 2023. Put simply, the earlier you can discover an issue, the easier it is to fix. It’s also more of a timesaving, cost-effective approach that helps deliver projects on time and on budget while alleviating client frustration. - Matt Dickson, Stericycle Communication Solutions
The integration of a product demo into an automated sales pipeline is especially crucial for B2B software as a service businesses like ours. Personalized videos would be a smart tech investment. For example, it is known that cold email outreach is no longer very effective. However, the automatic integration of a personalized product demonstration video could be a pivotal factor impacting sales conversion numbers. - Aleks Farseev, SoMin.ai
We will upgrade our servers to use ARM-based systems and move to NGINX. We will save money and gain raw processing power by doing this. Doing this will also allow us to meet our other initiatives, such as introducing new products and innovative designs. We will also focus on simplicity all around, from infrastructure to the user experience. - WaiJe Coler, InfoTracer
Automation will continue to be the focus in 2023—figuring out how to do more with less, thereby creating an opportunity to better collaborate on initiatives that truly need our focus and attention. People are now facing a different kind of burnout, so we should absolutely make automation and reducing the number of tasks a priority. Automation should see stronger investment in 2023. - Erika Voss, Capital One Software
While it’s not necessarily technology-focused, tech teams need to have a disruptive mindset. Disruption can come from anywhere, and if you are not prepared for it, your vision and strategy can be derailed. Teaching the team to spend time thinking about disruption and being disruptive will pay dividends in 2023 and beyond. - Jeffrey Ton, InterVision
We’ll be working on writing better code and managing technical debt. These aren’t new technologies, but they are fundamental things for any tech organization to get right, and when done consistently, they can bear excellent returns. Building consistency across the organization in these areas is a focus for 2023. - Vasudevan Swaminathan, Zuci Systems
Within the company, we’ll be putting more effort into testing how we can further deploy technology and artificial intelligence into our digital marketing strategies across different channels, including content, paid, social media, video and so on. I see that the potential is huge, but our efforts so far have been relatively limited. - Peter Abualzolof,