SOMIN Privacy Policy

Last updated: 22 Nov 2024

SOMIN.ai ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites https://somin.ai and https://cloud.somin.ai (the "Site") and related services (collectively, the "Services"). By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Account Information: When you register or interact with our Services, we may collect personal details such as your name, email address, phone number, and organization details.
  • Payment Information: If you purchase a product or service, we may collect billing information, including credit card details and billing addresses, through our secure payment processors.
  • Feedback and Communication: When you contact us, we collect information such as your email address, name, and the content of your message.

b. Automatically Collected Information

  • Usage Data: We may collect information about your interaction with the Site, including IP address, browser type, pages viewed, time spent on pages, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Site and enhance your experience. See our Cookie Policy for more details.

c. Information from Third Parties

We may receive information about you from third parties, such as social media platforms, analytics providers, or partners who assist us in providing the Services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services.
  • Process transactions and deliver the products or services you request.
  • Communicate with you regarding updates, offers, and promotional content (you can opt out of marketing communications at any time).
  • Monitor and analyze usage trends to improve user experience and product development.
  • Ensure security and prevent fraudulent activities.
  • Comply with legal obligations and enforce our terms of use.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us with payment processing, hosting, analytics, and customer support.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Obligations: We may disclose your information to comply with legal processes, enforce our terms, or protect the rights and safety of SOMIN.ai and others.
  • Aggregated or Anonymized Data: We may share anonymized data that cannot identify you with partners for analytics and research purposes.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your information.

5. Your Rights and Choices

You have rights regarding your personal information:

  • Access and Correction: Request access to your data and correct inaccuracies.
  • Data Portability: Receive a copy of your data in a portable format.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications by following the "unsubscribe" link in emails.

To exercise these rights, contact us at [Insert Contact Email].

6. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you are accessing the Site from outside [Insert Jurisdiction], your information may be transferred to, stored, and processed in a country with different data protection laws. By using our Site, you consent to such data transfers.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Review their policies before submitting any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The updated policy will be posted with a revised "Effective Date." Continued use of the Site indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

Email: ask@somin.ai
Address: 221 HENDERSON ROAD #01-05 HENDERSON BUILDING SINGAPORE (159557)

Thank you for trusting SOMIN